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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All HICOLD products

The group «New Technologies» offers products from the plant HICOLD: refrigerator tables and cabinets, freezers, refrigerated and confectionery display cases, dishwashers, bar counters, thermal and neutral equipment, ventilation systems
  • Refrigerated tables HICOLD
    Refrigerated tables
    GN, SN, BN, GNE, SNE, etc.
  • Refrigerator cabinets HICOLD
    Refrigerator cabinets
    XR, XW, SGD, BC, BD, etc.
  • Freezer cabinets HICOLD
    Freezer cabinets
    A 30, 60, 70, W 3TGO, etc.
  • Ventilation equipment HICOLD
    Ventilation equipment
    ZVPO, ZVPOK, ZVOO, etc.
  • Refrigerated display cases HICOLD
    Refrigerated display cases
    VRTO, VRTU, VRTG, VRX, etc.
  • Confectionery showcases HICOLD
    Confectionery showcases
    VRC 350, 350R, 350SH, etc.
  • Thermal equipment HICOLD
    Thermal equipment
    TS, TS T, TP1, TP2, etc.
  • Dishwashers HICOLD
    Dishwashers
    BS 1000, ECO, NSDM, etc.
  • Modular bar counters HICOLD
    Modular bar counters
    NBMVL, NBMKS, NKS, etc.
  • Neutral equipment HICOLD
    Neutral equipment
    NSO, NSZ, NDSO, NSV, etc.

NEW TECHNOLOGIES GROUP

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